NORTH-EAST: ‘Pay out 3G phone users’
Indi MHR Helen Haines has called on the Government and Telcos to provide financial support for people whose phone coverage has worsened since the 3G shutdown.
Dr Haines said that as a result of the shutdown, people living just outside regional towns like Beechworth and Benalla are unable to receive emergency warnings, information about power outages, or access banking and other government services.
“I am deeply concerned about this loss of service, which is contrary to Telstra and Optus’ repeated assurances that people would not be worse off because of the 3G shutdown.”
Dr Haines said that when people contact their provider, as recommended by the Government, most are told that their only option if they want mobile coverage is to purchase expensive hardware such as antennas and boosters.
These can cost thousands of dollars and is a cost burden falling onto regional Australians just because of where they live, Dr Haines said.
“I don’t think that’s a fair go for those that have poor service because of the 3G shutdown.
Dr Haines has asked the Minister for Communications about the 3G shutdown in Question Time. Following this, Dr Haines met with the Minister, Michelle Rowland, to discuss the issue.