GREATER DANDENONG: Problems at Market, Councillors told
There is no formal independent grievance or mediation process available to Dandenong Market stallholders, Keys-borough resident Maria Sampey has told Greater Dandenong Councillors.
“When issues arise, stallholders can only write directly to the Manager or Leasing Manager, with no assurance that their concerns will be referred to the Board,” Ms Sampey said
“This lack of transparency and accountability leaves stallholders vulnerable to false allegations, harassment and possible victimisation.
“A particular concern relates to flower stallholders who were previously on three-year licence agreements but are now being moved to month-to-month or one-year arrangements with no scope for negotiation. “Under these conditions, it even becomes difficult for them to sell their business as potential buyers are unlikely to invest under such insecure licence terms.
“I acknowledge that, as the councillor representative, you cannot be involved in the day-to-day operations of the Market. However, it appears the Market Board may not be fully aware of these issues.
“If the treatment of stallholders were assessed against workplace and fair-trading standards, it is unlikely to be considered acceptable practice.
“How can stallholders raise grievances beyond management when no clear process or contact pathway on the website of the Dandenong Market Board exists?
“As the councillor representative on the Market Board, how can stallholders contact you if they require representation as you are not listed on the website of the Board?
“Will Council advocate for the establishment of a transparent process for Dandenong Market stallholders by amending the Articles of Association?”